FAQ

Store1688.com FAQ

Shipping

To check the cost of shipping delivery to your area, simply add your desired items to your cart as well as your zip code. 
You will be able to see the shipping charges before check-out.

Discount

We offer the best bulk discounts for our shuttlecocks. For OEM and large quantity please contact us INFO@Store1688.com  or 1-832-743-5988

Return Policy

Please read our return policy carefully as certain restrictions apply.

Store1688.com  wants you to take comfort in knowing that all items can be returned for a full refund. 
Once your return is received, the refund will be applied to your original method of payment. 
Please allow up to 3  business days for your return to be processed. 
Please note, depending on your credit card or bank, it may take 2-10 business days for the refund to post to your account.
  • Shuttlecocks can be returned within 30 days of the invoice date as long as they are unused.
  • Opened tubes of shuttles cannot be returned.
  • Customer is responsible for the return shipping costs.

International Order

Please email us first for all international orders. The shipping price quote calculated by our online store only 
applies to domestic deliveries within the U.S. only.

Is it safe to shop?

yes. We are using the advanced true 128 bit Secure Socket Layer (SSL), 
encryption for credit card processing and your credit card information is not stored in our database after processing.

How can I contact Customer Service?

Please call us at 832-743-5988 or email us at info@Store1688.com.